TERMS AND CONDITIONS OF SERVICE
Last updated: 2026-01-07
1. Acceptance of Terms
By accessing and using the Café Galletti website, you agree to be bound by these Terms of Service and all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws.
2. Service Description
Café Galletti is an e-commerce platform that offers:
- Sale of premium Ecuadorian coffee
- Coffee brewing accessories
- Complementary products (chocolates, herbal infusions)
- Personalized coffee profile test
- Home delivery in Ecuador
3. Purchase Process
3.1 Orders
- Orders are subject to stock availability
- We reserve the right to cancel orders in exceptional cases
- Order confirmation will be sent by email
3.2 Prices
- All prices are in US dollars (USD)
- Prices include VAT where applicable
- Return shipping costs are the customer’s responsibility
3.3 Payment Methods
- Credit/debit cards via Stripe
- Datafast for customers in Ecuador
- Apple Pay and Google Pay
4. Shipping and Delivery
- Shipping: Rates calculated automatically based on destination and weight
- Delivery time: 2–5 business days in Ecuador
- Coverage: Main cities in Ecuador
- The risk of loss passes to the buyer upon delivery
5. Returns Policy
- 30 days for returns from receipt
- Products must be in their original packaging
- Coffee must be unopened to be eligible for return
- Return shipping costs are the customer’s responsibility
For more details, please see our Refund Policy.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Café Galletti and is protected by copyright laws. Unauthorized use is prohibited.
7. Limitation of Liability
Café Galletti shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our products or services. Our total liability shall not exceed the value of the order in question.
8. Modifications
We reserve the right to modify these terms at any time. Modifications will take effect immediately upon publication on the website. Continued use of the site constitutes acceptance of the modified terms.
9. Governing Law
These terms are governed by the laws of Ecuador. Any dispute will be resolved in the competent courts of Quito, Ecuador.
10. Contact
For questions about these terms:
Email: legal@cafegalletti.com
Phone: +593 99 123 4567
Address: Quito, Ecuador