PRIVACY POLICY

Your privacy is important to us. Learn how we protect and manage your personal data.

Last updated: October 20, 2025

🇪🇺 We comply with GDPR

We comply with the General Data Protection Regulation (GDPR) and respect your rights regarding your personal data.

1. Information We Collect

Personal Information

  • First and last name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (securely processed by third parties)

Automatic Information

  • IP address
  • Browser type and version
  • Device used
  • Pages visited
  • Time on site

2. How We Use Your Information

  • Process orders: To fulfill your purchases and ship your products.
  • Customer service: To answer your questions and provide support.
  • Improve our service: To analyze how you use our site and enhance your experience.
  • Marketing (with your consent): To send you offers, news, and relevant content.

3. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can manage your cookie preferences at any time.

Types of Cookies We Use:

  • Essential: Necessary for the site to function (login, cart, language).
  • Analytics: Help us understand how visitors use our site (Google Analytics).
  • Marketing: Used to display relevant ads (Facebook Pixel, Google Ads).
  • Preferences: Remember your choices (theme, layout, filters).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • SSL/TLS encryption for data transmission
  • Secure payment processing through trusted third parties
  • Regular security audits
  • Limited access to personal data

5. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data.
  • Right to rectification: Correct inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data.
  • Right to restriction: Limit how we use your data.
  • Right to data portability: Receive your data in a structured format.
  • Right to object: Object to the processing of your data.

6. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: info@cafegalletti.com

Company: Café Galletti

Location: Quito, Ecuador

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.

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